GDPR Compliance

Last updated: July 25, 2026

For our customers and users covered by the EU General Data Protection Regulation (GDPR), this page summarizes your rights regarding personal data processing and 0Support's obligations. For our users in Turkey, rights under the KVKK are covered in the KVKK Data Protection Notice.

1. Controller and Processor

0Support acts as a "processor" with respect to end-user data (conversation content, contact details) collected by its customers on the support platform, and as a "controller" with respect to its own customer/billing data.

2. Your Rights Under the GDPR

• Right of access: Learn what personal data of yours is being processed
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure ("right to be forgotten"): Request deletion of your data
• Right to restrict processing: Request that data processing be halted under certain conditions
• Right to data portability: Receive your data in a structured format
• Right to object: Object to certain processing activities

3. International Data Transfers

Your data may be transferred outside the EU where necessary to provide the service, subject to appropriate safeguards (including standard contractual clauses).

4. Data Processing Agreement (DPA)

Our business customers can request a Data Processing Agreement (DPA) governing the data-processing relationship between them and 0Support. See our DPA page for details.

5. Requests and Contact

To exercise your GDPR rights, you can contact [email protected].