Data Processing Agreement (DPA)

Last updated: July 25, 2026

Our business customers can request a Data Processing Agreement governing how 0Support processes data belonging to their own end users. This page summarizes what our DPA covers; a signed DPA is provided by contacting our sales team.

1. When Is a DPA Required?

Under the GDPR and similar data protection laws, a DPA must be signed between us whenever we process personal data as a "processor" on behalf of a "controller" (your company). A standard DPA template is available for our Business and Enterprise plan customers.

2. Main Topics Covered by the DPA

• Categories of data processed and types of data subjects
• Purpose, duration, and scope of processing
• Use of sub-processors and the notification process
• Technical and organizational security measures applied
• Data breach notification processes and timelines
• International data transfer mechanisms (standard contractual clauses)
• Deletion/return of data upon termination of the agreement

3. How to Request It

To receive a signed copy of the DPA, contact us at [email protected]. Providing your company name and the plan you use speeds up the process.

4. Related Pages

For more information about our approach to data protection, see our Privacy Policy and GDPR pages.